Welcome , What Can We help You Today ?
WHERE IS FANZÓ BRAND FROM?
FANZÓ is from Malaysia. We are expertise in manufacturing premium
ceiling fan and water heater at reasonable price.
WHAT IS COVERED UNDER FANZÓ WARRANTY?
1 Year General Warranty ; 5 Years warranty for DC Motor ;
3 Years warranty for AC Motor
WHY DOES THE REMOTE CONTROL NOT WORK AFTER INSTALLATION?
Check and replace the battery inside the remote control if necessary or make sure the receiver control unit is paired and wired correctly.
WHERE CAN I BUY A FANZÓ FAN?
Online : E-commerce platforms – Shopee Mall & Lazada Mall
Offline : Our dealers’ shop in Malaysia
HOW EASY TO INSTALL A FANZÓ FAN?
Follow the step-by-step installation instructions provided in the packaging. It will guide you the whole process of installing a ceiling fan.
WHAT ARE THE SAFETY FEATURES?
FANZÓ implements safety policies to minimize and reduce accidents. The use of safety cables, T-bracket, safety pins and safety fuses are all being used to keep you and your family safe.
HOW CAN I KNOW IF I NEED TO REPLACE MY WATER HEATER?
You may need to replace your water heater if you experience issues such as insufficient hot water, frequent leaks, unusual noises, or if it’s reached its typical lifespan of 8-12 years for tank water heaters.
WHAT IS COVERED UNDER FANZÓ WARRANTY?
5 Years warranty for DC Pump ; 7 Years warranty for Heating Element ; 10 Years warranty for Heater Tank Leakage
HOW EASY TO INSTALL A FANZÓ FAN?
Follow the step-by-step installation instructions provided in the packaging. It will guide you the whole process of installing a water heater.
WHAT IS NON-PUMP?
A non-pump provides energy savings in situations where a pump isn’t necessary, resulting in lower electricity bills and a reduced environmental impact. Additionally, non-pumps are quieter than pumps, making them suitable for noise-sensitive environments, creating a quieter and more peaceful atmosphere.
WHAT IS DC PUMP?
The Silent Inverter DC Pump is highly energy-efficient because it can adjust its speed and power consumption. DC Pumps experience less wear and have a longer lifespan compared to other pumps than run continuosly at a fixed speed.
WHAT ARE THE SAFETY FEATURES?
FANZÓ implements safety policies to minimize and reduce accidents. The use of insulated structures, water splash-proof case covers, double safety thermostats to prevent scalding, and double-pole ELCB (Earth Leakage Circuit Breaker) Cut-Off for maximum safety and triple protection are all implemented to ensure the safety of you and your family.